Terms & Conditions

IGNOU Study Store â€ĸ Independent Academic Support

📌 Acceptance of Terms

By visiting our website, placing an order, or using any of our services — whether through our website or via WhatsApp — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

ℹī¸ IGNOU Study Store is an independent academic support service provider. We are not affiliated with, endorsed by, or officially connected to IGNOU (Indira Gandhi National Open University) in any manner.

đŸ“Ļ Products & Services

IGNOU Study Store provides the following academic support products and services:

Solved Assignments (PDF) Digital
Typed, session-specific solved assignments for IGNOU programmes. Delivered as PDF via WhatsApp or email upon payment confirmation.
Handwritten Assignments Hard Copy Soft Copy PDF
Handwritten assignments prepared specifically for the student. Available as scanned PDF (delivered digitally) or physical hard copy (dispatched via courier/post). Hard copies are custom-prepared per student details — subject to advance payment and special cancellation terms.
Synopsis | Project Report | Dissertation | Internship File Digital Hard Copy
Custom-prepared academic documents based on the student's programme, topic, and institutional requirements. Soft copy (PDF) delivered via WhatsApp/email. Hard copies are available in Spiral Binding or Diary/Hard Binding as per demand — dispatched via courier/post. Subject to advance payment and special cancellation terms.
Guess Papers Digital
Exam-focused important questions and preparation material for IGNOU term-end examinations. Delivered as PDF via WhatsApp or email.

đŸ’ŗ Ordering & Payment

  • Orders may be placed via our website or directly through WhatsApp
  • Accepted payment methods: UPI (Google Pay, PhonePe, Paytm) and Cash on Delivery (applicable to eligible physical orders only)
  • Full payment is required in advance for all digital products before delivery
  • For Handwritten Assignments (Hard Copy) and Synopsis | Project | Dissertation | Internship File (Hard Copy): a minimum of 50% advance payment via UPI is mandatory before the order is confirmed and preparation begins; the remaining balance is payable prior to or at the time of delivery
  • Cash on Delivery is available only for standard hard copy orders (e.g., printed/typed assignments) and is not applicable to custom-prepared materials
  • Once an order is confirmed, changes may be limited — please contact us immediately if corrections are required

⚠ī¸ We will never ask for your bank account credentials, ATM PIN, or OTP at any stage of the order process. Payments are made only via UPI to our registered UPI ID or Cash on Delivery.

🚚 Delivery Terms

Digital Products (PDF) Delivered via WhatsApp or email within a few hours of payment confirmation, subject to order volume and preparation time.
Physical Hard Copy (Courier) Dispatched within preparation time; standard delivery takes 7–10 working days from dispatch, depending on location and PIN code.
  • It is the customer's responsibility to provide a complete and accurate delivery address, PIN code, and contact number at the time of ordering
  • IGNOU Study Store shall not be held liable for delays or non-delivery caused by an incorrect or incomplete address provided by the customer
  • In the event of a courier loss confirmed via tracking, a free replacement will be dispatched

📝 Intellectual Property & Permitted Use

  • All materials provided by IGNOU Study Store are intended strictly for the personal academic use of the purchasing student
  • Reselling, redistributing, reproducing, or sharing our materials — in whole or in part — to third parties is strictly prohibited
  • Our materials are prepared in alignment with IGNOU guidelines to the best of our ability; however, final evaluation and grading remain entirely at the discretion of IGNOU
  • The student bears full responsibility for their academic submissions and their consequences

⚖ī¸ Limitation of Liability

  • IGNOU Study Store does not guarantee academic results, grades, or pass/fail outcomes — evaluation is entirely IGNOU's internal process
  • We are not liable for delays caused by courier partners, postal services, or network/internet issues beyond our control
  • We are not responsible for any consequences arising from the student's use or submission of our materials
  • In the event of sudden changes to IGNOU's syllabus, assignment structure, or guidelines, we will make reasonable efforts to provide updated materials

🔄 Amendments

IGNOU Study Store reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated through WhatsApp or email. Continued use of our services following any amendment constitutes your acceptance of the revised terms.